Lucy Darch, CEO & Amy Duffield, Director of Systems & Change at Wave Utilities

We had a fantastic time filming with Lucy Darch, Amy Duffield, Charlotte Glass and Samantha Wallace at Wave Utilities’ offices in Peterborough. They shared their passion for data, insight, and making things effortless and accurate for customers. 

Over the past few years we have supported Wave (Water Retailer of the Year 2023) in navigating the challenges of the NHH water industry by implementing the data, insight and tools that make a difference to the entire business.

“They haven’t just come in, made a change and gone out again. They actually transformed us culturally.” Amy Duffield

Thank you to the entire Wave Leadership Team for creating such an enjoyable and collaborative relationship.